This policy explains what information Major Design Agency (“we”, “us”) collects through https://majordesignagency.com, why we collect it, and what we do with it.
Information you give us
When you submit the contact form, call, or email us, we receive the details you choose to provide — typically your name, business name, phone number, email address, and whatever you tell us about your project. We use this solely to respond to your inquiry and, if we go on to work together, to deliver and support that work.
Information collected automatically
Like most websites, our host records standard technical data such as IP address, browser type, referring page, and the pages visited. If analytics or advertising tools are enabled on this site, they may set cookies or similar identifiers to measure traffic and campaign performance. You can block or delete cookies in your browser settings; the site will still work without them.
How we use information
- To reply to inquiries and provide the services you ask for.
- To send project updates and reports to active clients.
- To measure how the site and our own marketing perform.
- To meet legal, tax, and accounting obligations.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate — for example website hosting, email delivery, CRM, and analytics platforms — and only to the extent they need it to perform that service. We may also disclose information where required by law.
Client data
Where we manage advertising accounts, websites, or CRM systems on a client’s behalf, any data held in those systems belongs to the client. We access it only to perform the agreed work and we do not use it for any other purpose.
Retention
We keep inquiry and client records for as long as needed to provide the service and to satisfy legal and accounting requirements, then delete or anonymize them.
Your choices
You can ask us what information we hold about you, ask for it to be corrected or deleted, or ask us to stop contacting you. California residents have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of sale or sharing — we do not sell or share personal information as those terms are defined. To make a request, email vaughn@majordesignagency.com.
Messaging
If you give us your phone number, you may receive calls or text messages about your inquiry or project. Message and data rates may apply. Reply STOP to opt out of texts at any time. See our A2P Messaging Compliance page for how consent and opt-out work.
Children
This site is intended for businesses and is not directed at anyone under 16. We do not knowingly collect information from children.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.
Contact
Major Design Agency
510 E Foothill Blvd, San Luis Obispo, CA 93405
(805) 549-5150
vaughn@majordesignagency.com