Where the money leaks out
Most service businesses don't have a lead problem. They have a response problem — the lead arrives, and nothing happens fast enough.
You were on a job when they called
They call the next company on the list.
The quote went out and then nothing
No follow-up, so it quietly goes cold.
The inquiry came in at 9pm Sunday
By Monday morning they've booked elsewhere.
What we automate
Built around how the work actually runs, not a generic template.
If you can't pick up, they get a text within seconds asking what they need. The conversation stays alive instead of going to a competitor.
Answers common questions, checks whether you service their area, and gets the job on the calendar — nights, weekends, and while you're under a sink.
Every form fill and web inquiry gets an instant reply. First response wins most of the time, and it should be automatic rather than heroic.
Estimates chase themselves on a schedule you set, so a quiet quote gets a nudge rather than being forgotten.
Once a job is marked complete, the review request goes out on its own. This is what quietly builds the profile that ranks.
Calls, forms, and messages land in one place, tagged and assigned, so nothing lives only in someone's text messages.
The Front Desk
AI Receptionist
It answers the phone and the messages when you cannot — which, on a job site, is most of the day. Not a phone tree: it holds a real conversation, gets the details, and puts the job on the calendar.
Nights, weekends, and holidays. Roughly half of home service inquiries land outside business hours, and those callers are the least likely to leave a voicemail — they just dial the next company.
Asks what the job is, where it is, and when they need it. You get a lead with the details already on it instead of a callback slip that says 'ring back'.
Knows the suburbs you cover and the ones you do not, so you are not driving forty minutes to quote a job you would never take.
Reads live availability and puts the estimate in, then sends the confirmation and the reminder. No back-and-forth to find a time.
Collects photos, measurements, and job details through a text conversation, so an accurate quote can go out without a site visit where one is not needed.
Anything unusual, urgent, or high value gets routed to a person with the full transcript attached. It is built to know its limits rather than to bluff.
Every call and conversation is transcribed and logged, so you can read exactly what was said rather than trusting that it went well.
How We Build It
- 1
We map where leads actually come in and find the points where they stall or go unanswered.
- 2
We write out the flow — what triggers, what gets sent, who it goes to, and when a human takes over.
- 3
The automations get built and connected to your phone, forms, and CRM, then tested against real scenarios.
- 4
We watch how it performs, tune the messaging, and adjust as the business changes.
Across every client we work with
In combined salary saved, new revenue generated, and lost revenue recovered — the money that automation either kept in the business or brought back into it.
A front-desk hire runs $40k+ a year before payroll tax. The automations answer nights, weekends, and holidays without one — and never call in sick.
Jobs booked from inquiries that landed at 9pm on a Sunday. Without an instant response, most of those never become customers at all.
Quotes that would have gone quiet, nudged back into booked work. This is money already earned that was leaking out at the follow-up stage.
Time not spent chasing, reminding, and re-typing leads into a CRM — hours that go back into the jobs that actually pay.
Reviews
Great experience working with this team. They built us a clean, professional website, improved our Google visibility with SEO, and helped automate parts of our business with AI. Fast communication, great results, and very easy to work with.
Stop losing jobs to voicemail
We'll walk your current setup, show you where inquiries are slipping, and map what to automate first.
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